Email email@example.com for product help
-Emails are checked Monday-Friday. We DO NOT check emails on Saturday and Sunday
-Order fulfillment can take up to 3-14 business days. Order fulfillment and shipping are two different waiting times. If your order is delayed because of the shipping carrier then please contact the shipping carrier. If your order is more than 7 days late please contact us to make sure your order is not lost.
- ALL INTERNATIONAL ORDERS must have a phone number inputed. Shipping Labels can't be made without a phone number
-No refunds for used sanitary products
-No refunds on products you can no longer use or want to use.
-You will need to buy your own string for your egg.
-The egg sets do not come as a set when you order. You have to add each size in your cart
-No Return Labels will be given to "unwanted' personal care items. You will need to ship it back on your own and it must be “unused”
-Suppositores do not come with an applicator. You can purchase one at this link https://nenefemhealth.com/products/suppository-applicator
-We do not check DM’s. Emails only!!
-All “returned to sender” orders will be refunded
-Follow Us on instagram (@neneorganics) to see reviews, restock dates, preOrder shipping dates and new products.
- Orders that are flagged as High Risk/Fraudulent will be canceled
- When you email firstname.lastname@example.org you will get an "auto respond" email back that can help you answer some of your questions while you wait on us to get back to you. The auto respond email is not us writing to you.