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We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.

Questions are answered Monday-Friday . Questions are answered in 1-2 days

Orders are shipped Monday-Friday

Orders can take up to 4-7 days to leave fulfillment center on high volume weeks

If you did not get string with your Lotus Egg it means we don't have any. You can buy some on Amazon or easy. (1mm .8mm .5mm  the string size). Bamboo Cord, Cotton, or Hemp is recommended.